The Management of the TREICO Organization, aware of the importance that the concept of quality currently holds in our sector of activity, is committed to the development, implementation, and continuous improvement of the effectiveness of its Management System in accordance with the UNE-EN ISO 9001:2015 standard, adopting as its primary objective the full satisfaction of its customers in the services provided.

This commitment is reflected through the following actions:

Establishing this Policy and Quality Objectives

These will be consistent with the context and strategy of the organization, providing the necessary resources and permanently reviewing the effectiveness of the System in order to make decisions aimed at continuous improvement.

Promoting the continuous improvement of the processes established by the Organization

Ensuring compliance with order requirements and the products and/or services contracted by customers with the Organization. To this end, process indicators have been established, largely based on these aspects, and are periodically monitored by the Quality Department. All members of the Organization will become aware of the need to progressively improve in the tasks they perform, with the objective of doing the job right “the first time.”

Paying special attention to after-sales service

Within the limits of available resources and capabilities, the Organization will prioritize any potential customer complaints, with the aim of resolving them as quickly as possible and thereby meeting the needs of all its customers.

This commitment extends to all personnel working for the TREICO Organization through communication and understanding of the Policy, thereby ensuring awareness of the importance of meeting customer and other interested parties’ requirements, as well as legal and regulatory requirements, and of properly carrying out their activities.

Other actions that are always considered present in order to achieve the highest level of performance of the Management System are:

Compliance with legal requirements applicable to products and services.

Raising awareness among all personnel of the Organization—led at all times by Management—that it is preferable to open Non-Conformities rather than have customers file Complaints with the Organization due to unmet order requirements and needs.

Ensuring the proper qualification of personnel by providing them with the necessary and appropriate training and instruction.

For all these reasons, Management undertakes to provide the appropriate human and material resources to ensure that the Management System is understood and applied at all levels of the Organization.

In Puente Genil, on Wednesday, October 15, 2025

Mr. José Manuel MIGUELES BASCÓN
General Manager